Contact

Get in touch

Questions about an ingredient, an order, or where to start? Email us and a person will answer, usually within 24 hours on business days.

Email: oriluxeshop@gmail.com
Response time: within 24 hours, Monday to Friday

Before you email

• Where is my order? You'll have received a tracking link in your shipping confirmation. Orders are dispatched within 1 to 2 business days.
• Can I return something? See our refund policy.
• Is this suitable for my skin? The full INCI list is on every product page. Send us your concern and we'll point you to the right product, or tell you honestly if we don't have one.